SHIPPING & RETURNS
Shipping to PO boxes is subject to restrictions.
Shipping to PO boxes is subject to restrictions.
Anguilla, Antigua and Barbuda, Argentina, Aruba, Bahamas, Barbados, Bermuda, Bolivia, Brazil, British Virgin Islands, Cayman Islands, Chile, Colombia, Costa Rica, Cuba, Dominica, Dominican Republic, Ecuador, El Salvador, Falkland Islands (Malvinas), French Guiana, Greenland, Grenada, Guadeloupe, Guam, Guatemala, Guyana, Haiti, Honduras, Jamaica, Martinique, Mexico, Montserrat, Netherlands Antilles, Nicaragua, Northern Mariana Islands, Panama, Paraguay, Peru, Puerto Rico, Saint Kitts and Nevis, Saint Lucia, Saint Pierre and Miquelon, Saint Vincent and Grenadines, Saint-Barthélemy, Saint-Martin (French part), Suriname, Trinidad and Tobago, Turks and Caicos Islands, Uruguay, Venezuela (Bolivarian Republic), Virgin Islands, Belize
A flat rate shipping fee of USD $25 will be applied to all orders. Standard International delivery takes approximately 7-14 business days depending on your location.
If you are located in Japan, please visit www.shop.evolis-japan.com
For shipping to all other countries, please visit www.evolisproducts.com.au
For us to honour a return due to a skin reaction to the product, less than 20% of the product must have been used.
Please don’t dispose of the item until we’ve had a chance to chat with you!
1. Get in touch
To request a return, please CONTACT US.
2. We’ll get back to you
One of our Customer Service team members will contact you via email with instructions on how to send the item back to us.
3. Pack & Send
Pack your item carefully, so it reaches us safely.
4. Then what happens?
Returns from metro areas usually arrive to us within 7 business days but can be longer from regional or remote areas. We will process your exchange, refund, or store credit within 5 business days of your return arriving back to us.
We’ll be in touch as soon as your return is complete.
