FAQS
évolis® contains natural active ingredients and novel botanical technology that helps reduce hair loss and hair fall, reverses the appearance of thinning hair, and improves hair length, leading to thicker, healthier, longer hair.
FGF5 is a natural protein produced in the scalp that stops hair growth and initiates hair fall. In a normal, healthy hair cycle, the hair fall is followed by the emergence of a new hair from stem cells in the scalp. However, if you are stressed, have hormonal changes, inadequate nutrients, are responsive to DHT or have a genetic predisposition, too much FGF5 can build up in the scalp resulting in excess hair fall, slow growth, poor quality hair and hair loss. This process can also happen as we age. By blocking the action of FGF5, the negative impact of this protein can be halted or reversed, resulting in increased growth, reduced hair fall and better quality, youthful hair.
évolis® products are available online at www.evolisproducts.com, and selected department stores e-retailers and salons.
évolis® products are predominately based on natural ingredients and have not been tested on animals.
If you decide to stop using évolis®, you will no longer be receiving the benefits of our active botanicals. While you won’t see an immediate impact, your hair will slowly return to where it was before you started using évolis®.
We have not recorded any serious side effects in people using évolis® to date. Rarely, people who suffer from a skin condition such as eczema, psoriasis or sensitive skin may experience mild reaction.
Not all our products are vegan. The checklist is below:
évolis® Hair Growth Tonic for Men Yes
évolis® Hair Growth Tonic for Women Yes
évolis® Shampoo for Men Yes
évolis® Shampoo for Women Yes
évolis® Reverse Shampoo No
évolis® Reverse Conditioner No
évolis® Reverse Activator No
évolis® Reverse Mask Yes
évolis® Prevent Shampoo Yes
évolis® Prevent Conditioner Yes
évolis® Prevent Activator Yes
évolis® Promote Shampoo No
évolis® Promote Conditioner No
évolis® Promote Activator Yes
évolis® Promote Mask No
évolis® Style + Treat Dry Shampoo Yes
évolis® focusses on the health of the hair's natural growth cycle. In most cases of hair loss and in hair ageing, there is a build of a protein called FGF5 on the scalp. FGF5 attaches to the hair follicle and stops it from growing, leading to hair fall. Clinical studies have shown that blocking FGF5 can reduce hair loss, increase hair growth and improve the appearance of thinning hair.
Follow this steps to open our Scalp Activators or Tonics:
Step 1: Twist the top of the bottle anti-clockwise until the centee self-dropper button pops up.
Step 2: Continue to twist open until the lid comes off.
Yes. You may have seen recent stories in the media, on Instagram or Reddit describing significant hair loss in people recovering from COVID-19. Believe it or not, this is not due to the action of the virus itself, but because of the body’s response to severe illness. When fighting infection or disease, the body uses a lot of energy. The incredible adaptivity of our physiology means that resources can be taken from non-vital functions such as nail and hair growth and instead used to help the body fight the disease and recover.
But you do not have to suffer from COVID-19 to experience hair loss; stress is enough to put your hair follicles into reverse. And the last years have been very stressful, to say the least. Stress hormones are normally useful as they get us ready to fight or flight in hairy situations. Hormones are released, blood glucose is mobilised and ready to feed the muscles and to repair the immune system. Unfortunately, it is often at the expense of hair and nail growth.
The scientific term for this type of hair loss is telogen effluvium. In a nutshell, this means that large numbers of hair follicles have entered into the rest phase of the hair cycle all at once. After a period of a month or two these will all begin to fall out.
Thankfully, the hair loss due to COVID-19 is most likely a telogen effluvium and hair can return to normal. But it may need a little help, and this is where évolis® steps in. évolis® can help hair get back to where it was, faster, as well as help the hair follicles return to a healthier hair cycle, and better quality hair.
If you stop using évolis® the natural botanical actives will stop providing any benefit. This is a gradual, not a sudden, process and will not result in rapid hair fall. It is recommended that you use évolis® regularly to keep hair and scalp healthy and avoid excess hair fall.
Yes, you can certainly use evolis® with minoxidil, you may find they help each other. Just be mindful that stopping minoxidil suddenly can result in more shedding.
Dihydrotestosterone (DHT) is a hormone found in men and women. In men, DHT is at higher levels than women and contributes to the development of masculine characteristics, such as larger muscles and body hair. In some people, DHT is thought to contribute to hair loss.
évolis® does not contain any direct DHT blockers, but takes a different strategy. It takes a little to explain so please bear with us. Hair loss is complex and multifactorial. ...Several Recent very large studies of men with hair loss have shown that over 150 genes may be involved in hair loss, including the androgen receptor which responds to DHT in some men. But most importantly the studies have shown that FGF5 protein is a top 10 gene product associated with hair loss.
FGF5 is the last biological step that leads to hair loss, and our studies have shown that many contributing factors can lead to increased levels of FGF5, including DHT, Age, stress, other hormones. In a nutshell, aberrant DHT signalling via the androgen receptor in some men and women leads to a build-up of FGF5 which signals hair to stop growing and fall out.
Sure, DHT can be blocked directly, but this is associated with a lot of side effects as DHT is essential for many other functions in the male body, including sexual performance and masculinity. FGF5 is only involved in hair signalling in the adult body and is the last step in the chain, so there is a much smaller chance of side effects.
FGF5 is a much better and stronger target for hair loss hair loss treatments than addressing DHT alone.
The cloudiness you see in this product is completely normal. We have a number of botanical ingredients in this product that don’t dissolve very easily in water. We have tried to keep the alcohol content as low as possible in this product, so sometimes we see them coming out of solution as small microspheres or micelles of essential oils.
The culprits are usually pomegranate (brown colour), Swertia chirata (fine cloudiness) and Sanguisorba officinalis (red). Rest assured that this precipitation doesn’t affect the activity of the product, as once the essential oils hit the natural oils of your scalp and skin they return to a liquid form. You can assess this on the back of your hand. Most of our amazing evolis users have seen their results with this formulation and it was the basis of several of our consumer studies, so we are confident in it.
Long hair requires a healthy hair cycle and optimum strand health. The actives in évolis® can help you maintain a strong hair cycle and optimal, fast growth for maximising hair length. The évolis® shampoos, conditioners and masks ensure each strand is maintained in optimal condition, preventing breakage and split ends for longer, stronger, better hair.
You will need to use évolis® for a minimum of 16 weeks or 120 days to see significant results, but you will be able to notice a number of changes much sooner. Results you can expect include:
• Less hair fall in the first 30 days of use. This means less hair in the sink, on the brush or on your pillow.
• Change in hair texture to smoother and more manageable in 30-60 days of use
• Improvement in thinning areas in 60-90 days of use
• Increased density and appearance in 90-120 days of use
• Fine, downy hair texture change to appear stronger and thicker in 120+ days of use
We recommend continued use to maintain your amazing results.
Most types of hair loss are due to a disturbance in the normal hair growth cycle... évolis® may help those with hair loss where the hair growth cycle has been disrupted.
This will include:
• hormonal activity, menopause, post-partum hair loss
• illness, fever
• stress and lifestyle
• Androgenic Alopecia or Male Pattern Baldness
• Telogen Effluvium
évolis® should not be used in those with autoimmune hair loss (e.g. alopecia areata) or to prevent hair loss due to chemotherapy.
If you suffer from a skin condition such as eczema, psoriasis, or sensitive skin we recommend you do a spot test to ensure no irritation will occur before proceeding with daily use of the product. If irritation should occur, stop using the product immediately, if symptoms persist consult your health care professional. If in doubt, please consult your doctor before using the product.
Yes. Female hormones have a strong effect on the hair cycle and for some women, specific birth control pills can lead to hair loss. Some implantable (IUD) hormone releasing birth control devices in particular are associated with hair loss.
If you are experiencing hair loss because of your current birth control, then you should speak to your physician about alternatives. Often, swapping to a different formulation can help.
Please speak to your doctor about your specific treatment programme. Some treatments for cancer can result in hair loss, évolis® will not be able to prevent this. Thankfully, chemotherapy or radiotherapy induced hair loss is reversible. Under your doctor’s guidance, évolis® may be used once your treatment is complete and your hair is beginning to grow back.
No, once the hair follicle has become dormant or has died, our products can no longer assist in hair health
Are your products suitable for gluten sensitive users?
Our Prevent range is ok for you to use. Our Reverse and Promote ranges contain hydrolysed wheat, but this has been extensively broken down and it is unlikely to be allergenic. As most individuals’ gluten sensitivity or reactivity occurs in the gut, and évolis® is a topical product, it is highly unlikely that any of the product will reach the sensitive area. If you'd like to use either the Reverse or Promote range and you are worried, it may be safer to do a spot test first. We can send out some samples of Promote for you to try.
Our Prevent range is ok for you to use. Our Reverse and Promote ranges contain hydrolysed wheat, but this has been extensively broken down and it is unlikely to be allergenic. As most individuals’ gluten sensitivity or reactivity occurs in the gut, and évolis® is a topical product, it is highly unlikely that any of the product will reach the sensitive area. If you'd like to use either the Reverse or Promote range and you are worried, it may be safer to do a spot test first. We can send out some samples of Promote for you to try.
These types of alopecia are not caused by a disruption in the hair growth cycle. These types of hair loss are due to an autoimmune disorder, where the body treats the hair as a foreign body and rejects the hair, resulting in hair loss. A trichologist or dermatologist must treat this type of hair loss. Once the underlying cause has been treated, évolis® can be used to help support hair growth and ensure hair grows in the best possible environment.
Thyroid issues can cause hair loss. Both overactive and underactive thyroid can result in hair loss and thinning. This can be a generalised thinning all over the scalp or, if you have an autoimmune thyroid condition, you may be more susceptible to autoimmune hair loss such as alopecia areata which appears as hair loss in a circular pattern.
Thyroid hormones can act directly on the hair follicle itself, causing a disruption of the hair cycle which can change the pattern of growth, resulting in more shedding or a change in the thickness of the hair that is growing.
The first thing you should do is see your physician to make sure your thyroid hormone levels are in check, without correcting these your hair challenges will be difficult to counteract.
Once your thyroid levels are stable, évolis® may be helpful in returning your hair cycle to a more normal pattern and help speed up the regrowth. We have seen some success in improving the appearance of hair in women with thyroid problems such as Hashimoto’s disease.
Some scar tissue will never regrow hair. Once the follicles have been lost, they will not grow back. However, if there are remnant hair follicles around and in your scar tissue, évolis® may help to increase their health and thickness.
évolis® may help to improve hair health in these situations, but we have no studies performed on individuals taking these types of medications so we cannot give a definite positive answer. Any results may depend on the medication and how strong the dose is.
Almost everyone will experience hair changes as they get older, but évolis will help to slow these down and can reverse some of the symptoms of aging, i.e., progressive hair loss and hair thinning.
évolis® can be used by any adult experiencing hair challenges or looking for longer, stronger, better quality hair. However, sudden changes in the hair should be referred to a physician, likewise hair loss or any hair changes in young people or children should also be referred to a physician.
We usually see an improvement on growth rate, hair fall, hair thickness and health after the second bottle is finished
If there is no improvement, then it may be that there is some unknown driver of the hair fall that does not heavily involve the protein FGF5. FGF5 is ultimately the signal that makes hair leave its growth phase (anagen) and enter into rest (telogen). In most cases controlling FGF5 can be beneficial, but in some rarer circumstances other molecules are in play that overwhelm our capacity to control the issue. Our experience is we can help ~80-90% of individuals with non-scaring hair loss. Unfortunately, no improvement can mean that there may be something else going on with your hair. We recommend seeing a dermatologist that specialises in hair. Some people require multiple approaches to help difficult cases, such as combinations of minoxidil, PRP, évolis® . Sometimes drugs like spironolactone or finasteride are used if there is suspicion of hormonal involvement.
We are happy to offer an exchange, or refund on an item you’ve purchased from our online store www.evolisproducts.com only, subject to Terms and Conditions. Simply fill out the field from our CONTACT US page or call on 888-246-2003 within 30 days of your invoice date.
Change of Mind:
If you had a change of heart about an item you have ordered, we will need to receive it back to us unopened and unused, in the original packaging. You will need to bear the cost of return postage.
Faulty Item:
If the item you have received is faulty, please contact us with a detailed description of the product fault, and a photo.
Incorrect Item/Damaged on Arrival:
If you have received an item that is not what you ordered, or it arrived damaged, please take a photo and contact us within 7 days of delivery.
Skin Reaction:
In the rare instance you had a skin reaction to our product, please take a photo of the reaction and discontinue use of the product immediately. If symptoms persist, speak to your healthcare professional.
For us to honour a return due to a skin reaction to the product, less than 20% of the product must have been used.
Please do not dispose of the item until we had a chance to chat with you!
Here’s how it works
1. Get in touch
To request a return, please CONTACT US.
2. We’ll get back to you
One of our Customer Service team members will contact you via email with instructions on how to send the item back to us.
3. Pack & Send
Pack your item carefully, so it reaches us safely.
4. Then what happens?
Returns from urban areas usually arrive to us within 7 business days but can be longer from rural or remote areas. We will process your exchange, refund, or store credit within 5 business days of your return arriving back to us.
We’ll be in touch as soon as your return is complete.
Log-in to MY ACCOUNT with your log-in details and manage your subscription. It is very easy for you to make edits to your subscription plan including keeping it on hold while you travel, freezing it for an indefinite time or even cancelling it.
Should you face any difficulty in managing your subscription, please CONTACT US and one of our hair experts will be in touch with you.
THINGS TO NOTE
1. AfterPay is not available on subscription orders.
Payment will be taken automatically from your nominated payment method prior to your order being shipped as per your subscription frequency.
On the product page under purchase options, select whether you would like to make a ‘One-time purchase’ or a ‘Subscription purchase’. Proceed to check-out as normal. Sit back, relax and wait for your évolis® to be delivered to your doorstep at your selected intervals.
You are better off if you subscribe.
1- Best results are only achieved with regular use of évolis®
2- With a subscription you will receive your products at regular intervals, ideally to coincide with your usage pattern, and just before you run out of your previous order
3- évolis® arriving to a schedule means you’ll have a regular reminder to keep using your évolis® as directed. No excuses!
4- You save money!